Privacy Policy

Robert Woodall Auto Mall values your privacy.
Robert Woodall Auto Mall collects information from our users at several different points on our Web site. Robert Woodall Auto Mall is the sole owner of the information collected on this site. We will not sell or rent this information to others. We will only share this information with our affiliates and marketing partners contracted to do business on our behalf (e.g., brochure fulfillment). If you provide your Social Security Number to us, we will (1) Protect the confidentiality of Social Security numbers, (2) prohibit unlawful disclosure of Social Security numbers, and (3) limit access to Social Security numbers. Robert Woodall Auto Mall uses two types of user information: anonymous information gathered from cookies and log files, and personal information you provide us for certain services. See below for definitions of each of these methods. (Effective January 1, 2011)

Anonymous Information - Cookies and Log Files

A cookie is a piece of data stored on the user's hard drive containing information about the user. Usage of a cookie is in no way linked to personal information, until a user provides that information (see below). If a user rejects or deletes the cookie, he/she may still use our site. The only drawback to this is that the user will be limited in some areas of our site. For example, the user will not be able to receive notification of special offers, or participate in any contests that may take place. Cookies also enable us to track and aggregate clickstream behavior data. By doing this we can better target the interests of our users and enhance their experience on our site. Robert Woodall Auto Mall also maintains standard web logs that record data about all visitors to this Web site. These logs may contain:

  • The Internet domain from which you access this site.
  • The type of browser and operating system you use.
  • The date and time you visited this site.
  • The pages you viewed on this site.
  • The address of the Web site from which you linked.

Robert Woodall Auto Mall uses web log and clickstream information to help us design our site, to identify popular site features and to make the site more useful for visitors. Web logs are recorded in sequential files, and we normally do not attempt to identify individuals from these logs. However, we may use web logs to identify persons attempting to break into, disrupt, or damage our Site. We may share web log information with law enforcement personnel if we believe evidence exists, or is likely to occur, of a violation of federal, state or local laws or regulations. Robert Woodall Auto Mall advertising at other sites may be serviced by Robert Woodall Auto Mall providers, who may use cookies to collect information about your visits to those sites. Information collected may include the pages visited, date and time, browser information and/or IP address. We normally make no attempt to link this information to you personally, except under circumstances described above. This information is gathered in order to help us customize and target our advertising to the needs and interests of our customers. If you wish to opt out of this tracking at our advertising at third party sites, please visit the following site.
Omniture

Volunteering Personal Information

Users may choose to volunteer personal information (name, e-mail address, phone number, etc.) in order for us to provide them with services such as brochure and information requests, surveys and contests, site announcements, and special offers at the time of the request or in the future. If you would like to have your e-mail address removed from our list, click the unsubscribe link at the end of our emails you receive. Or you can call or send regular mail to remove yourself from the list. Robert Woodall Auto Mall does not sell or rent user information to any third parties. We share user information with our affiliates and marketing partners contracted to do business on our behalf (e.g., brochure fulfillment). When the user signs up for certain services and offers on our site, we will share names, or other contact information necessary for any associate third party to provide these services. Robert Woodall Auto Mall will share user information in accordance with the privacy policy in effect at the time the information is collected.

If a user's personal information changes, we will endeavor to provide a way to correct or update that user's personal data provided to us. Please contact us to make a change.

E-mail a Friend

If a user elects to e-mail a friend from this Web site, we ask for the friend's e-mail address. Robert Woodall Auto Mall captures this information for the sole purpose of sending this one-time e-mail.

Security

Robert Woodall Auto Mall takes all reasonable precautions to protect our users' information, both while the information is being transmitted and after it is received by us. When our credit pre-approval form asks users to enter sensitive information (such as social security number), that information is encrypted and is protected with SSL Certificates from thawte SSL. Authentic Sites use thawte SSL Web Server Certificates to offer secure communications by encrypting all data to and from the site. Always check a site's certificate before entering any sensitive information. Furthermore, once the information has been received by us, we use security procedures and policies commensurate with industry standards to safeguard against loss, theft, unauthorized access, destruction, use, modification and disclosure. If you have any questions about the security of our Web site please contact us.

Links

This Web site contains links to other sites. Please be aware that Robert Woodall Auto Mall is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each Web site that collects personal information. This privacy statement applies solely to information collected by this Web site.

Notification of Changes

We retain the right to change this privacy policy at any time. We will post those changes to this page so that users are always aware of what information we collect, how we use it, and under what circumstances we disclose it. We will use, share, and disclose all information in accordance with the privacy policy in effect at the time the information was collected.

Certain Disclosures

Robert Woodall Auto Mall may disclose any data, whether personally identifiable or not, to any person performing audit, legal, operational or other similar services for Robert Woodall Auto Mall. Whenever possible, we will require any recipient of personal information for these purposes to agree in writing to hold the information in confidence, to use the information only for the permitted purpose, and to return or destroy the information when the services are completed.

We may also disclose any data, whether personally identifiable or not, when required to do so by subpoena, court order, or warrant. Whenever feasible, Robert Woodall Auto Mall will notify the effected user by e-mail that such disclosure will or has occurred. We may also disclose any data, whether personally identifiable or not, when we reasonably deem it necessary to protect the safety of (i) an individual, (ii) the public, or (iii) the security and reliability of Robert Woodall Auto Mall and/or this Web site.

Children

Robert Woodall Auto Mall does not knowingly allow anyone under the age of 13 to participate in any services offered on our Web site which requires the submission of user information. If we learn that a user is under 13 and has submitted user information to us, we will delete that information as promptly as possible.

Finance Privacy Policy

FACTS

WHAT DOES RORBERT WOODALL AUTO MALL DO WITH YOUR PERSONAL INFORMATION?

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and income
  • Credit history and credit card or other debt
  • Employment information and checking account info

When you are no longer our customer, we continue to share your information as described in this notice.

How?

All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Robert Woodall Auto Mall chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information

Does Robert Woodall Auto Mall share?

Can you limit this sharing?

For our everyday business purposes - such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

YES

NO

For our marketing purposes - to offer our products and services to you

YES

NO

For joint marketing with other financial companies

YES

NO

For our affiliates' everyday business purposes - information about your transactions and experiences

YES

NO

For our affiliates' everyday business purposes - information about your creditworthiness

NO

We don't share

For affiliates to market to you

NO

We don't share

For nonaffiliates to market to you

NO

We don't share

Questions?

Call toll-free (800)996-6325

Who we are

Who is providing this notice?

Robert Woodall Chevrolet, Inc. which operates under the following DBA names: Robert Woodall Auto Mall; Robert Woodall Chevrolet, Buick, GMC, Cadillac; Robert Woodall Hyundai; and Robert Woodall Nissan.

What we do

How does Robert Woodall Auto Mall protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does Robert Woodall Auto Mall my personal information?

TWe collect your personal information, for example, when you

  • apply for financing or apply for a lease
  • show your driver’s license or give us your income information
  • use your credit or debit card

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can't I limit all sharing?

Federal law gives you the right to limit only

  • sharing for affiliates' everyday business purposes - information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you/li>

State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.

Definitions

Affiliates

Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • Our affiliates may include companies with a Robert Woodall name.
Nonaffiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • Robert Woodall Auto Mall does not share with nonaffiliates so they can market to you.
Joint marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • Our joint marketing partners include automobile manufacturers, providers and/or administrators of aftermarket products, financial institutions, insurance companies or agencies, and companies that provide marketing services.
©  2017  132 Union Street, Danville, VA 24540   
Sales: (434) 766-0027  
Service: (434) 797-1411  
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